Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Services provided by Us and tells You about Your privacy rights.

1. Summary

Myracle.io takes necessary technical, organizational, and ethical precautions with Your information in accordance with the European Union's General Data Protection Regulation (GDPR). We do not use Your Personal Data for purposes other than to provide and improve the services We provide to You.

 

Myracle.io recognizes You as the owner of Your Personal Data that is collected during the course of Your use of the Service, and gives You full control over Your Personal Data.

2. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:
 

  • Service refers to all software (mobile, web, and internet) and hardware (Myracle Beacon, Myracle Kit) included as a part of Myracle.io.
     

  • Account means a unique account created for You to access our Service or parts of our Service.
     

  • Myracle.io (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cerebranium GmbH, Pappelallee 78-79, Berlin 10437.
     

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
     

  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
     

  • Personal Data is any information that relates to an identified or identifiable individual.
     

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
     

  • Service Provider means any natural or legal person who processes the data on behalf of Myracle.io. It refers to third-party companies or individuals employed by Myracle.io to facilitate the Service, to provide the Service on behalf of Myracle.io, to perform services related to the Service or to assist Myracle.io in analyzing how the Service is used.
     

  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
     

  • Website refers to https://www.myracle.io/
     

  • App refers to the Myracle mobile (Android/iOS) app.
     

  • You refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Control Over Your Information

In accordance to the European Union's General Data Protection Regulation (GDPR), Myracle.io recognizes You as the owner of Your personal data that Myracle.io collects during the course of Your use of the Service, and gives You full control of Your Personal Data.

Access & Correction

Myracle.io recognizes Your right to request access/corrections to Your Personal Data that is collected during the course of Your use of the Service.

Permission Revocation

Myracle.io recognizes Your right to revoke permission for Your Personal Data to be collected during the course of Your use of the Service. Note that some scenarios may lead to You to no longer being able to use the Service if You choose to revoke essential data collection permissions.

Deletion

Myracle.io recognizes Your right to request the deletion of all Your Personal Data collected during the course of Your use of the Service. This request will be fulfilled as soon as it is possible, subject to legal requirements regarding the retention of this data.

4. Collecting and Using Your Information

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
 

  • Email address
     

  • Full name
     

  • Phone number
     

  • Postal address
     

  • Photograph

Usage Data

Usage Data is collected automatically when using the Service, which may include:

 

  1. Usage Information - Which screens you visit and how you use the Service
     

  2. Content Information - What content is displayed to you while you use the Service
     

  3. Device Information - Diagnostic information about the Device on which you access the Service
     

  4. Device sensor information, including camera and microphone (restricted to specific critical parts of the Services, after You have granted Us the necessary permissions to do so)

 

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

 

We take necessary precautions to maintain anonymity for Usage Data, so that it does not contain personally identifiable information.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

 

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

 

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

 

Learn more about cookies: All About Cookies.

We may use both session and persistent Cookies for the purposes set out below:

 

  1. Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and App and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

     

  2. Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website and App.

     

  3. Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website and App, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Services.

     

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

5. Use of Your Personal Data

Myracle.io may use Your Personal Data for the following purposes:
 

  • To provide and maintain our Service, including monitoring the usage of our Service.
     

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
     

  • For the performance of a contract, including the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
     

  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
     

  • To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
     

  • To attend and manage Your requests to Us.

As a general policy, we avoid sharing personal data with 3rd parties. We may share your personal information in the following situations:

 

  • We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
     

  • We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
     

  • We may share Your personal information with Service Providers to monitor and analyze the use of our Service. We take adequate care to ensure that our service providers have well-defined privacy policies that protect your personal data rights.

6. Retention of Your Personal Data

Myracle.io will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
 

Myracle.io will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Myracle.io may retain the user data related to the provision of the Services for up to 12 weeks after collection to ensure service level agreements.

7. Transfer of Your Personal Data

Your information, including Personal Data, is processed at Myracle.io's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.

 

Myracle.io will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to this transfer.

8. Disclosure of Your Personal Data

Business Transactions

If Myracle.io is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Myracle.io may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Myracle.io may disclose Your Personal Data in the good faith belief that such action is necessary to:
 

  • Comply with a legal obligation
     

  • Protect and defend the rights or property of Myracle.io
     

  • Prevent or investigate possible wrongdoing in connection with the Service
     

  • Protect the personal safety of Users of the Service or the public
     

  • Protect against legal liability

9. Security of Your Personal Data

The security of Your Personal Data is important to Us. Our engineering infrastructure uses data encryption in transit using HTTPS, as well as at rest. We also ensure logical isolation of all data.

 

To keep Personal Data safe, Myracle.io restricts access to a select group of employees who have a business purpose to access personal data. Myracle.io only permits internal access to personal data to employees who use 2-factor authentication.

 

Remember that no method of transmission over the Internet, or method of electronic storage - or in real life for that matter - is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

 

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this pag

Still have questions?

For any data privacy-related questions that aren't covered here, You can reach us:

 

Via the contact form on our website: https://myracle.io

Myracle.io is a trademark owned by Cerebranium GmbH.


Cerebranium GmbH

Pappelallee 78-79
10437 Berlin

Germany